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International Terms and Conditions


  • We ship with Australia Post. All parcels are sent with a tracking number.
  • Standard shipping is charged at a flat rate, which differs per country depending on currency and distance. Please check with us before ordering.

The Fine Print

  • Out-of-state sale, exempt from sales tax.
  • Import Duty is the responsibility of the importer.
  • First order minimum $300, reorders minimum $200.
  • All claims must be made within 7 days of delivery.
  • Products remain the property of Polli Design Pty Ltd until invoice is paid in full.
  • Goods can only be sold at the agreed address, please contact us to discuss online sales.


  • International orders are strictly Proforma, via Paypal / credit card only (Mastercard & Visa).
  • Credit Card payment option available via the Eway PayNow link on your invoice.
  • If you cancel your order after it has been received by Polli, you will be charged 5% of the total order value (excl shipping).